Feeling safe.
Being heard.
Living with dignity.
Safeguarding is a daily responsibility shared by every adult. Our safeguarding approach combines individual risk awareness, dependable relationships and independent challenge.
Notice early. Understand together. Act promptly.
Our risk framework starts before admission and continues through daily handovers, individual conversations and multi-agency review. Assessments should reflect the child’s strengths, triggers, communication, relationships and changing circumstances.
- Personal safety: assess missing-from-home risks, exploitation, bullying, online harm, substance use and risks of harm to self or others; agree clear escalation plans.
- Safer surroundings: review local-area risks, visitors, transport, fire safety, food hygiene, medication arrangements and activity safety.
- Responsive care: use co-regulation, predictable routines, de-escalation and relationship repair. Restrictive intervention must be lawful, necessary, proportionate, recorded and reviewed.
- Learning after incidents: hear the child’s account, review what adults could do differently, notify relevant agencies when required and track actions.
Safety planning must enable ordinary life, with proportionate safeguards—not blanket restrictions or a promise that risk can be eliminated.
Health and welfare throughout the year.
Our staffing model is designed for residential support 24 hours a day, 365 days a year, with management escalation and contingency cover. Each child would have a health plan covering routine and specialist care, consent, allergies, medication, nutrition, sleep and emotional wellbeing.
Designed around accountable care.
In England, Ofsted evaluates children’s experiences and progress, protection, and leadership. We will work towards those expectations through stable relationships, children’s participation, responsive safety planning and evidence of each child’s progress.
Our quality framework includes monthly independent visits under Regulation 44 and quality-of-care reviews at least every six months under Regulation 45, alongside supervision, incident learning and commissioner scrutiny.
Astha has commenced business operations. Residential care in England requires home-specific Ofsted registration before admissions. Commissioners should review the home’s registration certificate, Statement of Purpose and conditions with management as part of due diligence. Ofsted regulates children’s homes in England; other UK nations have separate regulators.
Find an Ofsted report ↗ · Read our quality evidence ↗
What we expect of every adult.
- Kindness, professional boundaries and respect for each child’s identity and communication.
- Safe recruitment and suitability checks, relevant qualifications, ongoing training and reflective supervision.
- Prompt reporting of concerns, honest records, confidentiality and willingness to challenge poor practice.
- Reliable collaboration with families, advocates, social workers, health teams and education professionals.
- Clear explanations when a child’s request cannot be followed, and no retaliation for complaints.
What we intend to evidence.
We would review child-reported safety and belonging, relationship continuity, education engagement, health-plan follow-through, enjoyable activities, unplanned moves, missing episodes, restrictive interventions and transition progress. Results must include context and a child’s starting point; we will not invent outcome statistics.
Complaints, advocacy & speaking up.
Children, families and professionals should be able to raise concerns without fear of retaliation. Tell us what happened, how it affected you and what you would like to change. For general service complaints, contact management on +44 7748 152628 or info@asthalife.com. Ask for a secure route before sharing sensitive information; do not send identifiable child or clinical records to the general inbox.
A safeguarding concern needs the appropriate safeguarding response and must not wait for a complaint to be resolved. If a child is in immediate danger, call 999. Otherwise contact the relevant local council children’s services or emergency duty team. Allegations about an adult working with children should be referred through the local authority designated officer process.
Independent support.
A child can ask their social worker or independent reviewing officer for help accessing an independent advocate. They can ask for help understanding a decision, being heard in meetings or making a complaint. If the concern is about management, use an independent statutory route rather than relying only on an internal response.
Professionals should follow their safeguarding and whistleblowing procedures, record concerns accurately and escalate to the responsible statutory agency where needed. Information about a specific regulated home can also be shared with Ofsted through its official reporting channels. Ofsted does not replace emergency services or local child protection services.
Find the relevant local council ↗ · Ofsted information & contact routes ↗
A child should never have to wait to be heard.
Tell a trusted adult, social worker, independent reviewing officer or advocate if you are worried. In immediate danger, call 999. For a child’s confidential support, Childline is available on 0800 1111.
Concerns about a child can be raised with the relevant local council children’s services. Allegations about adults working with children should follow the local authority designated officer process. Use the routes below for complaints, independent advocacy and speaking up. Contact management for service-specific safeguarding procedures; do not wait for an internal reply where a child may be at risk.
Find the relevant local council ↗
A shared responsibility. A stronger future.
We are keen to partner with health and social care professionals who share our commitment to children’s safety, stability and ambition.